We have compiled frequently asked questions separately for before and after purchase.

If you purchase and use an eligible product and are not satisfied, please apply for a refund within 30 days from the date of arrival of the product. We will refund the full purchase amount.

*Deferred payment (後払い) transactions are not eligible.
*Customized products are not eligible.

We have posted the instruction manuals for each model.

For all inquiries, please contact us here.